Draining tube from case missing

Question

Hello! I purchased a "barebones" prebuild from Microcenter, and they told me to contact you regarding my case missing the tube used for draining the liquid. How can I get a replacement for it? (It's a Bitspower Titan One 2.0) Thank you!

Answer 1

Dear Customer,

Sorry to hear that.
Would you send us the receipt for the Bitspower Titan One 2.0?
And the serial number on the case?
Please send it to the following address, thank you.

shopservice@bitspower.com.tw
inna@bitspowerusa.com

https://www.bitspower.com/support/find-serial-number