registration not working - captcha throws error every time

Question

Hi, I'm getting a captcha error when trying to register an account despite using the correct captcha code. I've tried using Chrome, Firefox, and Edge. All of which get the same invalid captcha error when entering the correct captcha code.

Answer 1

Dear Etfeet,

Sorry for the problem.
Would you send your account information to following email address?
We will help you to register, thank you.
shopservice@bitspower.com.tw