asked in Payments by
I requested an order cancellation for #2021060184 a couple of weeks ago in https://www.bitspower.com/support/1981/cancelling-order-%232021060184, and haven't gotten a refund yet. The tracking number still shows it hasn't made any progress, so it doesn't seem to have been shipped either. When should I expect a refund?

1 Answer

answered by (106k points)
Dear Customer,

Sorry for the late refund. We have received the returned package from FedEx, and passed the refund request to the bank. It takes about 7 working days. Any questions, feel free to contact us.

 

 

 

 

 

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