asked in Technical problem by
I installed 6 (total) fans on the included controller. I have three daisy chained on channel 3, and 3 daisy chained on channel 5. My motherboard does not have 3 pin RGP header. So, I'm trying to use the included remote control to control the fans. However, I can't seem to get the remote to work. I can see that the infrared indicator light comes on when I push a button but nothing happens. Which end of the controller is the IR receiver located? What am I doing wrong?

1 Answer

answered by (107k points)
Hello Colby,

Would you please send the receipt of this and to the following email address?
Also please send us the photos to show how did you connect them with the controller, and what is the result? Thank you.

 

 

 

 

 

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