O11D mini and distroplate pump won't power on or run

Question

I've tried every PSU & every adapter cable I have, the pump will not power on or spin no matter what I do meaning I can't fill my loop & test my system

Answer 1

Dear Customer,

Sorry to hear that. Would you like to send the video or photos to follows email address?
We will check and reply to you.
shopservice@bitspower.com.tw