asked in Technical problem by
Hello,

I purchased the touchaqua BPTA-FX1812NT-3 3 fan pack the other day and the PWM fan multi function hub works perfectly but my Digital RGB multi function controller does not work at all. I have both of them plugged in via sata as my motherboard does not support RGB. I have my RGB fans plugged into the PWM hub and they spins but then I plug the 3 pin cable into the RGB controller and nothing lights up. I even unplug from the PWM and then the fans stop.

1 Answer

answered by (106k points)
Dear Cameron,

Sorry to hear that. Did you connect the DRGB controller to the power supply?
Please send us the receipt and photo of the fan, thank you.

[email protected]

 

 

 

 

 

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