Bitspower Summit M Pro CPU Block Defect?

Question

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Hello,

I recently purchased a Bitspower Summit M Pro for my 13700k build.

I had to get it finished that day, so I had to work with what I got in the moment.

Two things, first, my package was missing the LGA1700 back plate thing. The majority of the mounting hardware was there except the backplate. So, I had to improvise a bit with plastic washers, and had really horrible time mounting the block.

Second, I have never seen this before, but my CPU contact plate on the Summit (where the plate contacts the CPU IHS) wasn't mirror smooth like in pictures online. It had a machining pattern of extremely shallow grooves where it contacts the IHS. Being in a rush, I waved it off as some new contact style or something (and for some reason did not take a picture of it).

I know 13th gen is a bit of a hard chip to cool, but my temperature have been pretty poor for an open water-cooling loop (CPU only) from my experiences in the past. D5 pump, XSPC Photon 170 Reservoir, XSPC 360mm Raystorm v3 Radiator, 3x Noctua Industrial PPC fans 3000rpm with plenty of airflow, and KPX thermal paste. At around a 270 watt load in something like Blender Benchmark, the temps are peaking 90c on the hottest cores. Stock settings on the 13700k & Asrock z790 Tachi (no overclock, only XMP).

If somebody could send me a picture of what the bottom contact cold plate is supposed to look like, I could plan next steps, like redoing the mount (get the missing backplate), or pulling it off for a RMA of some kind (if it is confirmed defective).

I do not discount user error here, it’s just been impossible to find an actual picture of the bottom cold plate from a user, for this block, except from one source (Techpowerup review). The cold plate did not look like mine.

Any Help Is Appreciated.  

Answer 1

Hi Kevin,

Sorry to hear that.
Would you send the receipt and photos to the following email address?
If you still have the box of the CPU water block,
Please offer us a photo of the label too, thank you.

shopservice@bitspower.com.tw

Answer 2

I believe I saw the same thing as the original poster in regards to the machined finish on my block when replacing the included thermal paste layer on the block included with the Titan 2.0 case.  I do not have pictures but am keen to see if I am experiencing the same phenomenon.  I have a 13900K and  I too am seeing higher than expected thermals.  My previous build used an 360mm Corsair AIO and I was able to dissipate 330w before thermal throttling and now I thermal throttle below 300w CPU draw.

Comments

Hi Johny,

What's the temperature around the CPU? And the temperature of the water?
In our test of TITAN 2.0, we are able to dissipate 360w,  and the water is about 45C.
Would you like to check about the contact of your CPU water block?

Answer 3

I have the same problem with my new Bitspower CPU Block Summit M Pro - Crystal (AMD ver.).

Answer 4

Here is a picture:

Answer 5

I just received my Summit M Pro block today and here is the very rough finish to the cold plate.  When I went to clean the surface with my usual alcohol swabs, the surface was rough enough that it shredded the swab and left fibers all over the coldplate.  I had to clean it off and start over with a different method of cleaning the block before mounting.  Can someone confirm whether this is what this block should look like from a finish perspective?

Comments

Dear All,

The copper base of the Summit M Pro block is not flat mirrored.
That's special for the 12th CPU.
It has a better function than the flat mirrored base.