Parts damage

Question

Hello.

Upon inspecting the product purchased with Order ID:#2025090033 (Bitspower CPU Block Summit Revo AMD AM5 Edition),
I noticed that the film(?) on the “Magnetic Face Plate” has partially peeled off, creating a pattern-like appearance.
Can parts be replaced?

Answer 1

Dear Customer,

Sorry to hear that.
Would you send us some photos to show the problem?
Here is our email address. Thank you.

shopservice@bitspower.com.tw